![]() On XP: Open the folder and double click on the TagFixTool to openĩ. This should create a folder on your desktop named "LeapFrogTagFixToolĨ. Click Browse and select your desktop as the location to save the folderħ. You will be prompted for a location to download the program to, you will see a message "Unzip to folder"ĥ. Click here: for the download executable file.ģ. The instructions for Mac, and PC are listed below:Ģ. You will want to use the LeapFrog Connect Tag Fixing Tool to see if you can resolve the issue. Please try below instructions if they help. Once the repair process is complete, follow steps printed on the screen to close the program and open LeapFrog Connect. ![]() To start the repair process, click the "Click once to fix your Tag Reader or Tag Junior" button.Ĩ. Open the folder and double-click the "TagFixTool.exe" file to open the LeapFrog Tag Repair Utility program.Ħ. After the files are extracted, find the "LeapFrogTagFixTool" folder on your Desktop (or where you saved the extracted files).ĥ. Save them to your Desktop or to another folder that you can easily find.)Ĥ. (You will be asked for a location to save the files. Double-click on this link then click "Run." Close the LeapFrog Connect application.Ģ. Please try downloading and running this tool and connect the Tag Reader when prompted:ġ. Worked for me, although it toook a couple of attempts.
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